Frequently Asked Questions

Do you Ship Internationally ?

We regret that we only supply to the South African market. However, if you would like to contact us we can investigate this option for you.

Who should I to contact if I have any queries?

Feel free to contact us via phone or email

The Boardwalk, Shop No. 43L Richards Bay, KwaZulu-Natal South Africa, 3900
Tel: 035 789 7461
Email: kit@kitsphoto.co.za

How do I track my order?

It is as simple as picking up the phone and we will advise you the status of your order.

How can I cancel or change my order?

 Again, please phone us and we will gladly assist..

How can I return a product?

See  our Returns policy…

How long will it take to get my package?

usually within 3-5 working days if the item is in stock, otherwise we will notify you of the estimated delivery date, which is dependant on our suppliers.

What Shipping methods are available?

1. By courier. 2. by Post. 3 .

Do you provide any warranty?

All our stock carries the suppliers warantees etc

Do you have replacement guarantee?

the replacement guarantee is depends on numerous factors.